Estimated shipping delivery times:
Domestic (USA): 5-8 business days
International: 10-20 business days
While most packages will arrive on time, there may be circumstances that are out of our control (natural disasters, holidays, weather, etc) and delays that our carriers may experience. for this reason, we do not guarantee the exact delivery time.
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order Modifications or Cancellation
After your order has been placed, you have 24 hours to Contact Us and request order modifications, change of address, or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, Get in touch with us, please make sure to quote your order number. We'll see what can be done.